KUALA LUMPUR: Telekom Malaysia Bhd (TM) unveiled new broadband plans Thursday and pledged that it will continue to come up with more packages in line with the government's aspiration for cheaper services by year-end.
"We will continue, of course. This is the continuation of giving better and better (plans) to our customers, be they households or businesses. We started back in 2010 (launched unifi), then we had the upgrades in 2016 and 2017. So it is a continuation," said acting group CEO Datuk Bazlan Osman.
Speaking at a briefing on the new plans, Bazlan said it will consider feedback from customers, stakeholders and the government, and will continue to come up with more packages, based on demand.
TM unveiled unifi Basic, a broadband-only plan at 30Mbps with a 60GB monthly usage quota for RM79 per month. This plan is only for households with monthly income of RM4,500 and below.
The RM79 per month is 56% lower than the current 30Mbps unifi Home plan, which is priced at RM179 per month. Unifi Basic is available starting Aug 15 and pre-orders open on July 15.
TM will provide upgrades of up to 800Mbps for existing unifi Home customers under its unifi turbo plan. Starting Aug 15, they will be upgraded in phases up to 10 times the current broadband speed, for the same price.
For example, an existing 30Mbps unifi Home customer will be upgraded up to 300Mbps while a 100Mbps unifi Home customer will be upgraded up to 800Mbps. New customers who subscribe to any existing unifi plan before Dec 31 will also enjoy the speed upgrade in phases, beginning 2019.
In addition, TM will upgrade over 340,000 Streamyx customers in unifi coverage areas to unifi while those who are not in unifi coverage areas will have double the speed they get now.
Executive vice-president Imri Mokhtar said TM will continuously invest in fixed and wireless technologies to bring high speed broadband to its customers with more than 350,000 Streamyx customers expected to enjoy faster broadband soon.
"Though the broadband plans unveiled today are primarily for home customers, we certainly have not forgotten our SME customers," he said, adding that new plans for its business/SME customers will be announced in the next few months.
Meanwhile, the unlimited unifi Mobile postpaid plan was announced today at a promotional price of RM99 per month, available from July 15 exclusively for its existing broadband customers.
"These new plans mark our commitment to bring better affordability/price, speed and coverage for all Malaysians to enjoy a seamless digital experience with unifi. We expect the new broadband plans to place Malaysia alongside the top broadband nations in the region," said Bazlan.